TrafficHubGroup Limited is committed to respecting and protecting the privacy of personal information of identifiable individuals. This Privacy Policy explains how TrafficHubGroup Limited and affiliated companies (“TrafficHubGroup”, “we”, “us” or “our”) collect, use, protect, and disclose personal information of individuals who visit the website at: http://www.traffichubgroup.com/ (the “Site”) and use the services available or offered thereon (the “Services”).
We collect information when you decide to fill in the contact form on our Site, requiring you to provide certain personal information. In this case, the personally identifiable information may include, but is not limited to: your name, company name, address, telephone number, email address, and certain other information about you that may be asked by us to provide the Services or disclosed by you during your use of the Services. While using our Service, we may collect certain personally identifiable information that can be used to contact or identify you which also includes: IP Address, Cookies, and Usage Data. This personal information is necessary to communicate with you about the Services, and for other purposes set out in this Privacy Policy. You voluntarily consent to the collection, use, and disclosure of such personal information by providing personal information to us and by continuing to use the Services. Without limiting the aforesaid, if appropriate, you may be asked to provide your consent when we collect, use, or disclose your personal information in particular circumstances. Occasionally, your consent will be implicit through your conduct with us when the purpose of the collection, use, or disclosure is clear and voluntarily provided by you.
TrafficHubGroup uses the collected data for the following purposes:
We may periodically communicate with you via the email address you provide regarding transactions, orders, our products, services, updates, news, events, etc. We may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt-out of receiving future emails or communicate with us and tell us not to communicate this information to you. We will process your request within a reasonable time after receipt. Note: that you will continue to receive transaction-related emails regarding Services you have requested, including information specific to your account, planned Services suspensions and outages, and updates to our Terms or this Policy. We will attempt to minimize this type of communication to you.
The protection of your personal information is important to us. We maintain appropriate safeguards and current security standards to protect your personal information from unauthorized access, disclosure, or misuse, such as using Secure Socket Layer (SSL) encryption for all supplied sensitive/credit information. However, no system can be completely secure, and we cannot ensure or warrant the security of any information you provide to us. Please keep your account password secure to help ensure the safety of your personal information. While we take meaningful steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure. We do not accept liability for unintentional disclosure.
We do not share, distribute, sell, trade, rent, or otherwise transfer to outside parties your personally identifiable information without first receiving your permission or as permitted in this Privacy Policy. We will only share your information with third parties in accordance with your instructions or as necessary to provide you with a specific service or to trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Under certain circumstances, TrafficHubGroup may be required to disclose your personal information if required to do so by law, or in response to valid requests by public authorities (e.g. a court or a government agency).
We may use cookies and log files to track user information. Cookies are small amounts of data that are transferred to your web browser by a web server and are stored on your computer’s hard drive. We use cookies to track which page variant a visitor has seen, to track if a visitor has clicked on a page variant, to monitor traffic patterns, and to assess the popularity of service options. We will use this information to deliver relevant content and services to you. This also allows us to make sure that visitors see the landing page they expect to see if they return to the same web URL and it allows us to tell you how many people click on your landing pages.
If you do not wish to accept cookies, you can disable them by adjusting the settings on your browser. We may also use banners and pop-ups from time to time to give you options around cookies use. Note: that certain cookies are necessary to enable the website to operate, and refusing or disabling some or all cookies may limit your ability to make use of the website.
From time to time, we may use your personal information to generate Aggregated Data for internal use and for sharing with others on a selective basis. “Aggregated Data” means records which have been stripped of information potentially identifying customers, landing pages, or end-users, and which have been manipulated or combined to provide generalized, anonymous information. Note: that any such aggregated data will not include any personal information and we will never make it available to third parties to use for their own purposes.
Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We do not knowingly collect, maintain, or use personal information from individuals under the age of consent (18 years of age). If you have reason to believe that anyone under the age of consent has provided us with personal information, you may contact us immediately. If we become aware that we have collected any personal information from individuals under the age of consent, we will promptly take steps to remove and permanently delete such information.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TrafficHubGroup aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
If you wish to be informed about what personal information we hold about you and if you want it to be removed from our systems, please contact us.
We will process your requests to us within 30 days. We will also notify a relevant supervisory authority within 72 hours of a breach related to your personal information that we hold.
We have assigned a Data Protection Officer (DPO) who may be reached via support@traffichubgroup.com. Our DPO is tasked with ensuring that we acknowledge and abide by our data protection responsibilities.
We will not store personal information for more than 6 months from the date of termination of an agreement between TrafficHubGroup and you.
If you are a California resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations:
Please note, we do not sell your personal data.
If you would like to exercise any of these rights, please contact us by support@traffichubgroup.com.
If you are a resident of the State of Virginia, Colorado, or Connecticut, subject to certain exceptions, you have certain data protection rights as defined by the Virginia Consumer Data Protection Act (“VCDPA”), Colorado Privacy Act (“CPA”), or The Connecticut Data Privacy Act (“CTDPA”) respectively. TrafficHubGroup aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
Upon request, you may realize your following rights:
As TrafficHubGroup does not conduct this type of “sale” and profiling, we do not offer such kinds of opt-outs to Virginia, Colorado, and Connecticut residents.
In the event of a change of ownership or other business transition, such as a merger, acquisition, or sale of our assets, your information may be transferred in accordance with applicable privacy laws.
In the course of business, we may transfer personal information to our related entities. We also may transmit your data to our (sub)contracted service providers, both in and out of the EU. Where we transfer personal information of users to our related entities or service providers in countries which have not been deemed to have an adequate level of protection under an adequacy decision of the EU Commission, we have put in place specific contracts containing the EU Commission’s standard contractual clauses to ensure that your personal information is treated by all parties in a way that is consistent with and which respects laws on data protection, in particular the GDPR.
This Policy may be updated by us from time to time. Amendments to this Privacy Policy will be posted to the Site and/or Services and will be effective when posted. Your continued use of the Services following the posting of any amendment to the Privacy Policy shall constitute your acceptance of such amendment.
Please also visit our Terms of Use which state the terms, disclaimers, and limitations of liability governing your use of the Site and Services.
By using our Site, you consent to our Privacy Policy.
If you have any questions or suggestions regarding our Privacy Policy, please contact us at support@traffichubgroup.com.
Alternatively, you may contact us at the address below:
TrafficHubGroup Limited
3rd floor, Andrea Kariolou 38,
Ayios Athanasios, CY 4102,
Limassol, Cyprus
THIS VERSION OF PRIVATE POLICY IS EFFECTIVE
Date last updated: 20 June, 2024